At Aqua Pure Elite, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use and safeguard your data when you shop with us or use our services. By using our website, you agree to the practices described here.
1. Information We Collect
When you interact with our website, we may collect the following details:
- Personal details such as your name, phone number, email address and billing/shipping address.
- Order-related information (products purchased, payment method, service requests).
- Payment details processed securely through Razorpay (we do not store your card/UPI information).
- Technical information such as cookies, IP address and browsing activity for site performance and security.
2. How We Use Your Information
We use your data for the following purposes:
- To process and deliver your orders, including shipping and payment confirmation.
- To provide after-sales service, warranty support and respond to customer queries.
- To send order updates, service reminders and limited promotional offers (only when relevant to your purchase).
- To improve our website, products, and customer experience.
- To comply with legal and regulatory requirements under Indian law.
3. Payment & Security
We use Razorpay as our secure payment gateway. All transactions are encrypted and processed directly through Razorpay’s secure servers. We do not store or share your sensitive financial details.
For Cash on Delivery (COD) orders, only basic contact and delivery details are required to fulfill your purchase.
4. Sharing of Information
We do not sell, rent or trade your personal information. However, we may share your data with:
- Trusted service providers (courier/logistics partners, payment gateways).
- Legal authorities if required by law or for fraud prevention.
5. Cookies & Tracking
Our website may use cookies to:
- Enable shopping cart and checkout functionality.
- Analyze website performance and improve user experience.
- Remember your preferences for future visits.
You may choose to disable cookies in your browser, but this may affect website functionality.
6. Your Rights
As our customer, you have the right to:
- Access the personal data we hold about you.
- Request corrections or updates to your information.
- Request deletion of your data (subject to legal and transactional obligations).
- Opt out of receiving promotional communications.
7. Data Retention
We retain your data only as long as necessary for order fulfillment, service requirements or legal compliance. Once no longer needed, your data is securely deleted.
8. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last Updated” date.
9. Contact Us
If you have any questions regarding this Privacy Policy or how your data is handled, please contact us:
Aqua Pure Elite
Website: www.aquapureelite.com
Email: aquapureeliteacc@gmail.com
Phone: +91 99944 27974
Last Updated: October 2025
